sales

Sales Agent: Rentals

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Website Zeda Namibia (Pty) Ltd

Zeda

Sales Agent: Rentals

Description

  • All wizard related Rental transactions on a daily basis
  • Will need to handle and bank cash also ensure Insurance Refunds are done daily
  • Petty Cash Claims weekly
  • Would need to handle customer queries on a daily basis
  • Must have Rates and waiver knowledge
  • Deliver effective and enthusiastic service to the customer satisfaction
  • Handle Breakdowns/Accidents in and around the country as per Avis processes.
  • Assist Walk ups and finalize rental transactions
  • Assist walk in customers with reservations in Namibia and South Africa or as required
  • Ensure shuttle VTC as opened
  • Handle/Take in all Service vehicles at various  Dealers
  • Explaining and Understanding the Rental Agreement
  • Petrol Accruals and Daily Cover Pages
  • Email etiquette
  • Early and Late Flights that arrive and long working hours.
  • Understand Avis rent a car processes, procedures and policies
  • Basic geographical knowledge
  • Know landmarks and tourist attractions in area
  • Understand different cultures and nationalities
  • Motor industry knowledge
  • Must be able to Give directions
  • Telephone handling and etiquette
  • Deal with conflict or difficult customers
  • Must be a good negotiator
  • Drive and park manual and automatic vehicles
  • Anticipate and determine customer needs
  • Action and resolve queries timeously
  • Do multiple activities at a time
  • Be accurate and meet quality standards
  • Detail orientated
  • Computer Literate in Word/Excel/Outlook (Microsoft 10) and good typing skills
  • Must be able to work independently

Requirements

  • Customer-focused
  • Action Orientated
  • Enthusiastic and Energetic
  • Deal with diversity within the working environment
  • Be able to handle Conflict
  • Be able to be composed  and a must be a good communicator
  • Display Honesty and Integrity
  • Professional with Customers and Fellow Colleagues
  • Must be Confident in the wizard system
  • Matric passed with 23 points – minimum E aggregate
  • Wizard Knowledge and Computer Literate and Drivers License code B

To apply for this job email your details to Jeanne.Oswald@avisbudget.co.za

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