Sales Admin

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  • Full Time
  • Permanent
  • Windhoek

Website Dimension Data Namibia


Position Summary and Primary Objectives

 The Skilled Sales Support Administrator is usually employed in larger operational environments where there is enough work for more than one / two sales administration roles. This role acts as a primary support function to the sales team and assists members of the sales force by performing components of sales order related administration, e.g., quote to cash process. Processes orders for materials or merchandise from sales staff or direct customer contact. Maintains customer files with sales contracts and other information. Gives price quotations, completes order sheets and checks the price and quantity of each item listed. Distributes order sheets to respective departments. May coordinate with departments regarding order status, shipping dates, prices, product availability and back orders.

Main Duties / Key Accountabilities

Contribute to operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.

Provide quotes for clients either from direct requests or on behalf of the Sales team.

Influence the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.

May be required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.

Check the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.

Coordinate obtaining information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing.

Administer general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.

Capture data and maintain systems as is required by the sales process and sales team.

Provide administrative support to the sales force when it is required.

Use the systems and data to produce reports when necessary.

May be required to identify and recommend improvements to sales administration processes.

Knowledge, skills and attributes

Detail oriented and highly organized

Ability to work in a high paced environment

Have excellent analytical skills

Excellent communication skills both verbal and written

Must be service oriented and have a positive attitude to work

Solid knowledge and understanding of sales processes, tools and methodologies would be advantageous

Able to work in a team and independently, applying a proactive approach to work processes

Ability to use judgement to make decisions about work process and apply improvements


Academic qualifications and certifications:

High / Secondary School

Experience required:

Substantial experience with quoting tools would be an advantage

Substantial administration experience, particularly quote to cash processes

Experience managing work processes

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