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Sandpiper Dunes (Namibia)

Beekman Group

South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Sandpiper Dunes in Namibia. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Job Functions Administration,Client Services,Communications,Hospitality
Industries Hospitality,Hotel / Catering / Hospitality / Leisure,Travel / Tourism
Key Performance Areas: To provide hands on assistance to the Resort Manager with daily Reception / Front Office operations which will include but not be limited to:
•Dealing with and resolving guest complaints, requests and problems
•Interaction and communication with other Departments & Areas to ensure smooth running of operations
•Performance of facility inspections & completion of checklists and reports
•Performance of accommodation unit checks for HK & Maintenance problems
•Performance of Departmental Cash Ups
•Providing feedback and communication to Management for further action
•Performance of after-hours standby duties
Position Requirements:
• Reception / Front Office experience in the Hospitality / Service industry
• Practical understanding of all aspects of Hospitality Operations
• Computer literacy skills including: Excel & Word and a knowledge of Hospitality Property Management and or billing systems
• Good administration and interpersonal skills
• Problem solving skills
• Previous Management experience and / or a proven aptitude for same

Person Requirements:
• Desire and ability to undertake a Management role in the Hospitality industry
• Ability to work under pressure and without supervision
• Attention to detail
• Proven communication skills
• Ability to work normal hospitality hours including shifts, overtime, standby shifts, working on week-ends and public holidays
• Valid drivers license will be an advantage.

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