Receptionist

Duty Description

Receptionist

• Receives incoming telephone calls and visitors.
• Controls and records messages.
• Administer mail and courier items.
• Monitor incoming mails, orders and distribute to respective departments.
• Organize internal facilities i.e. Board Room and Whitehouse and catering.
• Accountable for telephone systems; fax to mail, website etc.
• Interface for suppliers i.e. Telecom, Omnitel etc.
• Inform personnel via Email if the telephone/fax lines are out of order      and when in order again.

Systems Support

• General assistance and troubleshooting responsibility for sales tools (cellphones, laptops, tablets, etc) and IT Systems (SAP, Skynamo, Tableau, etc).

Training, Travel & accommodation

• Booking of internal/external facilities i.e. Board room, White House, off-site venues, catering, travelling and accommodation relating to Sales Operation events/functions.

Tele-Ordering

• Administer sales orders; receive orders via Fax, Fax to Mail or Email, sort and distribute to Tele-Ordering Clerks.
• Control Sheet verification and communication of orders and control sheets not received on a daily basis.
• Support Telesales with order capturing.

Opportunity | Duty Requirement(s)

• Grade 12
• Two (2) years’ experience