
Guest Relation Officer

APS
aps
Introduction | We are recruiting for a client in the hospitality industry who specializes in various luxuries treatments like skincare, massages, body treatment, tip to toe, and many more. |
Job Functions | Guest Relation officer |
Industries | Hospitality |
Specification | · Welcome guests during check-in and giving a found farewell to guest while checkout
· Escorting guests to rooms to assisting in arranging reservations · Handling guest complaints and concerns in an efficient and timely manner · Overseeing VIP guests, arrivals and departures · Coordinating and multi-tasking job duties in a busy environment |
Requirements | o Minimum 2 years’ experience in the beauty/hospitality industry
o Must have own reliable transport o Willing and prepared to work shifts o Market related basic salary with commission and performance bonuses o Since Guest Relation Officers spend a great deal of time interacting with guests, it is important that they have strong communication, interpersonal and listening skills. They should also be aggressive problem-solvers and have the ability to manage crises successfully. |
To apply for this job please visit aps.com.na.